Up to 80% of organisational knowledge is undocumented and lives in people's heads. When they leave, it walks out the door. Torch captures context, structures handovers, and keeps the flame alive for whoever comes next.
Built for every transition type
The impact
90 days
Average time for a new hire to reach full productivity
Gallup, 2023
80%
of organisational knowledge is undocumented
MIT / Deloitte
$50K+
Estimated cost per poorly managed transition
SHRM Human Capital Benchmarking
Based on published research from Gallup (State of the Global Workplace), SHRM (Human Capital Benchmarking Report), Panopto, and Deloitte. Figures represent industry medians; actual impact varies by role seniority and organisation size.
How Torch works
From resignation to day-one productivity for the next hire.
AI indexes workflows, decisions, documents, and unwritten rules before the seat is vacated. Non-intrusive. Automatic.
Open tasks, pending approvals, and active threads stay assigned and visible. Incoming requests are routed so nothing falls through the cracks.
The new hire gets a structured handover pack: who to talk to, what's in flight, key decisions made, and a searchable knowledge base.
Emails, Slack threads, and docs — indexed and searchable.
Understand why a decision was made, not just what.
Surface undocumented processes and key dependencies.
Real-time visibility into handover health for HR and managers.
What you get
Torch bridges the gap so the next hire isn't spending 90 days digging through folders. They inherit a running system.
Book a Torch pilotSecurity
Institutional knowledge is your most valuable asset. We treat it that way.
Your data stays in your environment. Secure API integration — nothing stored externally.
Encryption at rest and in transit, role-based access, audit logging from day one.
Selective knowledge ingestion with configurable PII handling.
Trust & compliance
Transparency matters when you're handling institutional knowledge. Here's exactly where we stand.
Torch is built and hosted in Australia. Your data is processed within Australian jurisdiction, aligned with the Privacy Act 1988 and the APPs.
Every knowledge capture, handover step, and access event is logged. Exportable audit reports for your compliance team on demand.
Transition data is only visible to authorised HR personnel, the departing employee, and the incoming hire. No back-door admin access.
Torch does not surveil employees, scrape personal communications, train models on your data, or retain knowledge after a transition is closed.
We're working with early partners in HR and People Ops to shape Torch. If your team manages frequent transitions, let's talk.
Book a Torch pilotCurrently accepting pilots for organisations with 200+ employees.